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Building confidence in care

Clear, welcoming and easy to navigate, we’ve turned the traditional approach to care homes into a modern experience, made for today’s digital users.

With years of experience designing for the care sector, we reimagined the Danforth Care Homes website to be clear, welcoming and intuitive for residents, families and staff. A seamless UX was central to the redesign, with every interaction built to feel effortless and human centered.

From downloading a brochure, messaging the manager and accessing key information, each care home can easily showcase their unique offerings and ratings to build trust and confidence. Multiple CTA’s, including; download a brochure, book a tour, or message the manager, make it simple for users to take the next step. Regulatory feeds also help provide reassurance  while key feature banners above the navigation highlight standout services at a glance.

We developed subtle brand touches, including warm leaf motifs and extended the colour palette to bring personality to the site without changing the logo. The result is a modern, human focused experience that balances care and connection, making it hassle free to engage with each home.

“From the outset, Eight Arms demonstrated an intuitive understanding of our objectives and the best path to achieve them. Their expertise has fundamentally improved how we present ourselves online. More than just a design agency, they have become a true extension of our team. The partnership working between Eight Arms, our internal teams and digital agencies is exceptional. Together, we’ve focused on enhancing the user experience and streamlining the customer journey for all our stakeholders. This collaborative effort has resulted in a dynamic online platform that we are all proud of – one that effectively supports our evolving marketing and SEO objectives. We now have a website that is not only visually strong but also strategically aligned with our goals and capable of adapting to our changing needs.”

Jo Rossiter
Head of Marketing

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